When your web browser or e-mail application requests a web page or e-mail from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet from a dial-up Internet service provider (ISP), the IP address will be different every time you log on. We use your IP address to help diagnose service or technology problems with our server, and to administer our Site. We use your IP address to send you the most appropriate advertising based on geographic area or information derived from your IP address. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities. Aggregate information derived from IP addresses may also be reported to advertisers. Your IP address is used to help identify you, to track activity within our Site and to gather broad demographic information which is used to further develop advertisements, products and services.
When you browse the Site and have not registered for any online service from CST Brands, Inc., you browse anonymously. Personal information -- such as your name, address, phone number or e-mail address -- is not collected as you browse. CST Brands, Inc. does, however, use "cookies" to collect non-personal information about how our Site is used. Non-personal information, such as the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you responded to a CST Brands, Inc. banner ad or e-mail is collected and tracked. This non-personal information is used for the purpose of measuring response rates to banner ads and e-mail offers.
When you submit your information for a credit card application, CST Brands, Inc. retrieves a credit report. CST Brands, Inc. may also generate and store a consumer credit score and personalized recommendations for each registered user. Some registered users may also receive pre-approved offers of credit while at the Site. Registered users may request CST Brands, Inc. to retrieve and generate this credit-related information multiple times in a year at no cost to you. The credit report is typically stored for approximately 45 days. The scores, recommendations and any offers viewed or accepted and the dates of that information may be stored indefinitely. While these items are not sold to third parties for any reason, they may be used to qualify registered users for certain products, services or promotions. See the Disclosure of Personal Information section below for additional information.
From time to time, we enter into contractual agreements with nonaffiliated, third party providers, such as marketers, Web hosting facilities, transaction processors and decisioning systems. In the course of providing services, these parties may receive your personally identifiable information. These parties, however, are obligated by contract to maintain the confidentiality of the information.
We use the demographic information in your profile to tailor your experience at our Site, showing the users content that we think they might be interested in, and displaying the content according to their preferences.
While at our Site, we may use information you provide to inform you of products and services offered by CST Brands, Inc. and third parties, as well as advertisements and promotions for products and services offered at other web sites or retail establishments. If you click on an ad or promotion which appears on our site without accepting an offer for a product or service, we will not provide individually identifiable data to the third party offering the ad or promotion. Overall demographic information may be shared with these advertisers on an aggregate basis, without individually identifiable information.
If you accept products or services offered by third parties while remaining on our Site, individually identifiable information required for such acceptance, such as name, address and social security number, provided to us will be transmitted to the third party only upon final acceptance of that product or service. Customers will be informed that they are accepting a product or service of a third party, and may or may not be subsequently linked to the third party's web site. Third party suppliers might include providers of financial services, credit information, or other consumer products, and may have privacy policies related to their web site, the internet and e-commerce which are different than ours. If you do not want your individually identifiable information shared with any third parties, do not accept any offers for services from third party organizations. Prior to any such acceptance you will be informed that some or all of your individually identifiable and nonpublic information may likely be shared with that organization. CST Brands, Inc. may make other disclosures as permitted or required by law to nonaffiliated third parties in addition to those described in the notice.
Our Site encourages registered users to send e-mail messages to us and to provide us with e-mail and name information for friends who may be interested in the services and information provided at our Site. We provide the registered user with an e-mail hyperlink to refer friends to our Site. That information is stored in a prospect database and is listed as a referral from the registered user for up to 90 days. This information is not sold or distributed to any third parties.
This Site contains links to other sites. CST Brands, Inc. is not responsible for the privacy practices or the content of such Web sites. Please refer to those sites for specific information about their privacy or security practices or policies.
This Site has security measures in place to protect against the negligent or inadvertent loss, misuse and alteration of the information under our control. CST Brands, Inc.’ networking systems include an industry standard firewall and systems that are both physically and logically protected (via secured locations and passwords). Consumer information will be regularly backed-up and stored in a secure location. Credit Report information will be kept on our servers in encrypted format for a maximum of 45 days. Other consumer data (such as name, address, etc.) will be kept on an industry standard computer database fully protected behind a firewall.
This Site supplements the information you provide us with information that is received from third parties, such as credit bureaus and census data.
Our Commitment to Children's Privacy: Protecting the privacy of children is especially important. For this reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our Site is structured to attract anyone under 18.
Our Site provides users the opportunity to opt-out of receiving communications from affiliates or non- affiliated third parties at the point where we request information about the visitor. The benefits of remaining on our mailing list include e-mail notification about enhanced service or product offerings that we believe may be of interest to you. This Site gives registered users the following option for removing their information from our e-mail database to not receive future offers and communications via e-mail, direct mail or telemarketing. You can send e-mail to Customer.Relations@cstbrands.com
If you have any questions, concerns, or comments about this privacy statement, the practices of this Site, or your dealings with this Site, you can contact: Customer.Relations@cstbrands.com
All trademarks depicted are the intellectual property of their respective owners. Please see our Legal Notice
CST Brands, Inc. will periodically offer certain contests, promotions, or other marketing information to its customers through text (or SMS) messages. Customers will be able to sign up and "opt-in" to receive such SMS marketing messages by providing their cellular telephone number on CST Brands, Inc.'s website or by sending a SMS message directly to CST Brands, Inc..
Whether you opt-in via our websites or by sending an SMS to us, you agree that your opt-in or SMS to us represents your digital signature (with the same effect as a handwritten signature) providing us with your express written consent to receive telemarketing SMS messages from us. You also agree and acknowledge that we will automatically send you an SMS message to confirm your signup.
You can cancel at any time. Just text "STOP" to 55123. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text "HELP" to 55123. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
Participating carriers: Alaska Communications Systems (ACS), Alltel, AT&T, Bluegrass Cellular, Boost Mobile, Boost-CDMA, Centennial, Cincinnati Bell, Cingular Blue, Cox Wireless, Cricket (Leap Wireless), Dobson, ECIT (Cellular One of East Central Illinois), GCI Communications, Hawkeye (Chat Mobility), Illinois Valley Cellular, Immix/Keystone Wireless/PC Man, Inland Cellular, Nex Tech Communications, Nextel, nTelos, Pioneer, Plateau, Pocket, Revol Wireless, Sprint, T-Mobile, Thumb Cellular, TracFone, Unicell, Union Wireless, U.S. Cellular Corp, United Wireless, Verizon, Virgin Mobile, and West Central Wireless.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency depends on the user's interaction. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to firstname.lastname@example.org.